Luxe Destination Weddings
Information about Luxe Destination Weddings
M6K 3P6, Toronto
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: (closed)
- saturday: (closed)
LUXE Destination Weddings has a group of experienced sales managers, travel account managers and wedding planners. Our team is equipped with the most up to date resources and knowledge of trends and developments in destination weddings. We are a full-service firm designed to ensure that each destination wedding we plan is as unique as our clients. LUXE Destination Weddings specializes in unique, stress-free group destination weddings at the world’s most exclusive resorts, with an expertise in the Caribbean, Mexico, Costa Rica, Hawaii, the Dominican Republic. Unlike a traditional travel company, LUXE’s main focus is on destination weddings and honeymoons.
Our comment from WeddingPlannerPedia about Luxe Destination Weddings:
Luxe Destination Weddings is renowned for its exceptional service in planning dream weddings and vacations. Clients consistently highlight the team's dedication and expertise, noting that they effortlessly handle all aspects from booking to logistics. Here are some commendable aspects mentioned by users:
- Incredible Support: Clients frequently praise the responsiveness and attention to detail provided by agents like Kawal, Rita, and Nada, who have been instrumental in making their experiences seamless.
- Expertise in Coordination: Users report that Luxe excels at managing large groups for destination weddings, ensuring that every detail is meticulously planned. The team's ability to accommodate last-minute changes is particularly appreciated.
- Positive Customer Experience: Many reviews commend the friendly and professional attitude of agents, creating a supportive atmosphere throughout the planning process.
- Stress-Free Planning: Couples express gratitude for how Luxe alleviates the typical pressures of wedding planning, letting them focus on what truly matters—their special day.
In conclusion, Luxe Destination Weddings stands out for its commitment to client satisfaction and its remarkable ability to create joyful and memorable experiences. They are highly recommended for anyone looking to plan a destination wedding or family vacation.
Luxe Destination Weddings: Reviews
Fantastic experience: We had our dream wedding thanks to Lux. From finding the perfect resort down to reorganizing last minute cancelations. We couldn’t have done it without this team and we can’t recommend them enough!
Fantastic experience: Rita our agent was extremely patient and helpful as we worked through all our options for our family vacation. She was also very knowledgeable and I would absolutely have her assist me with future bookings! Thank you Rita!
Fantastic experience: They handled everything with ease. The wedding was exactly how I envisioned it. We were truly happy and beyond impressed with how smoothly the wedding went.
Fantastic experience: Rita set us up with an amazing Caribbean cruise. She was excellent from start to finish helping with the booking, flights, and explaining every detail along the way. Everything went smoothly thanks to her support. Highly recommend working with her!
Fantastic experience: I have had a great experience working with Kawal! I had some last trip changes and Kawal jumped to action to assist quickly and was very responsive with updates!! It definitely took the stress off of me so that I can enjoy my trip!! I appreciate you Kawal!! Look Kawal up for your next trip planning! You will not be disappointed!
Fantastic experience: Go to destination wedding services from Canada! From our inquiries to our specific requests they all catered to it. Rita and Bindi we're helpful and answered promptly whenever we had questions. 5 star rating for these guys
Thank you Lorraine!!
Fantastic experience: Nada from Luxe has been super accommodating and helpful, could not recommend her more!
Thank you Jonathan!!
Fantastic experience: Amazing experience working with Nada for my sister’s wedding travel! She was responsive, organized, and so easy to work with. Everything was coordinated smoothly and any questions were answered right away. Highly recommend
Thank you Jessica for your kind words about your experience with Nada.
Fantastic experience: We took the very complicated journey trip from Andorra to Barcelona to Lisbon to Toronto to Cancun and returned via the same route and Nada through much effort made it all possible and convenient . Thank you Nada for your excellent service and help . We had a very happy holidays
Thank you Donald!
Fantastic experience: Kawal has been a huge help when planning out the logistics regarding our upcoming trip to see our family’s union. It has been a patient and progressive process and we would highly recommend Kawal’s services to anyone that we know!
Thank you Ryan for taking the time to leave us a review and willingness to recommend us!
Fantastic experience: Thank you so much, Kawal! You helped me so much with the trip and all the changes I needed to make. Highly recommended ❤️
Thank you Wilbert! So happy to hear how helpful Kawal was for you. Please do not hesitate to reach out in the future should you require any travel assistance.
Fantastic experience: Our planning process with Luxe has been nothing short of stress-free ! Kawal has been on top of every little detail and making sure our booking process was smooth, Rita & Rehana brought my vision to life and I am beyond grateful for every single member from the Luxe Team. I will be sure to recommend them over and over !! Truly thankful for you all <3
Thank you so much for leaving a review for our whole team! We have so many incredible staff members that touch different parts of the Destination Wedding journey - we hope to be able to work with you again on any future travel needs!
Fantastic experience: Working with Swati was great. She made it a seamless experience and helped me with everything I needed while travel plans changed. Definitely would recommend!
Thank you Connor!
Fantastic experience: Communication with Jennifer was great. Whenever I had any questions, she responded promptly; whether it was email or a phone call. The process for preparing for the trip was smooth. I would definitely refer Luxe Destination to family and friends for future travel.
Thank you so much for your review and willingness to refer us for future travel - we hope to be able to work together again soon!
Fantastic experience: We had a great experience working with Kawal. At first we didn’t understand why we had to work with all 3rd party vendors with booking our wedding until it was explained to us and ultimately it made it easier than dealing with the resort directly. Thank you Kawal for keeping us informed and helping our guests book with ease.
Thank you so much for your review Dr. Bailey! We hope to be able to assist you again in the future.
Fantastic experience: We have our destination wedding planned in January 2026. Kawal has been extremely responsive, professional and reliable throughout the process. Over the past 4 months, he has provided email updates and initiated phone meetings to keep us in the loop. He even personally called one of my guests to help her with the booking process on the same day. As a bride, having a vendor that you can depend on really helps to ease the wedding planning process. I would highly recommend Kawal. Thank you!
Thank you so much for your review Jessica - we are so happy to hear you feel at ease!
Fantastic experience: Jennifer Sampedro was fantastic! She was always available for any questions we had. She was extremely competent and kind. We will be happy to use her services again and recommend her to others.
Thank you very much for the review Tanya! We look forward to working with you again in the future.
Fantastic experience: My husband and I were planning a Vow Renewal in Montego Bay, Jamaica in 2026. We have been working with Luxe Destination Weddings during the planning process and it has been such a great experience. Our Travel Specialist, Swati Goyal, was truly amazing to work with. We ended up needing to cancel our plans due to our resort’s temporary closing after Hurricane Melissa. Swati handled the process so professional with grace and compassion from start to finish. Her responsiveness to myself and our guests during the cancellation/refund process was unmatched. We’re so grateful for Swati and hope to work with her again the near future!
Thank you so much for sharing this wonderful review! We’re thrilled to hear that your vow renewal planning has been such a smooth and enjoyable experience. Swati will be so happy to know her support made a difference—she truly loves helping couples bring their vision to life. We can’t wait to see your beautiful celebration in Montego Bay come together!
Negative experience: I did not like the fact that no rooms were assigned to any of our party. It was only whatever was available. Many of the guests from the wedding party had to move rooms because of electrical and plumbing issues. I had a swim out room but I was not allowed to sit on the chairs beside it because it was for private members only. Im not sure that i would recommend this resort to anyone.
Thank you for taking the time to share your feedback. We’re very sorry to hear about the challenges you and your guests experienced during your stay. To clarify, Luxe Destination Weddings is not the resort and does not manage room assignments, maintenance issues, or on-property policies such as access to specific amenities. These elements are handled directly by the resort and its operations team.
That said, we understand how frustrating these situations can be, especially during such an important celebration. Our role is to support couples and their guests with the planning and coordination of destination weddings, and we truly regret that the on-site experience did not meet expectations. We appreciate you sharing your experience, as feedback like this is important and helps inform future recommendations
Fantastic experience: Paul did an amazing job! He received multiple emails and took my calls. He was Great to work with!
Thank you Cheryl!
Fantastic experience: I had an amazing experience working with Paul at Luxe Desination weddings and would 10/10 recommend them! The process is easy, seamless and they are always just a phone call or email away if you have questions! Paul reached out often to check in, and was always quick to respond to my guests when they were trying to book through the site! I felt well supported and I didn’t use the wedding planner through them, but if you have a vision for your wedding and don’t want to spend a lot of time figuring out the details then I recommend booking it through them, they do suggest it, but it’s always optional and I wish I had done it!
Thank you so much for the amazing review, and taking the team to leave this for us. We hope to be able to work together again in the future!
Positive experience: The travel planning side of things was very helpful for us and for our guests - Paul Yantha was great. Unfortunately, we did not have a positive experience with the wedding planning side of things. We ended up deciding to work directly with the hotel's wedding planner one month before our wedding, and things went much smoother and more efficiently from there.
Thank you for sharing your feedback Jessica. We’re so glad to hear that the travel planning experience was helpful for you and your guests, and that Paul provided great support. We’re sorry that the wedding planning side didn’t meet your expectations. The delays in receiving information from the resort, along with the discrepancies between what was shared during your site visit and what was later provided to us, understandably caused frustration—especially when it affected your budget and timelines. We also recognize that the timing of your planner’s out-of-office schedule added to this. While we always aim to advocate for our couples, we’re glad that transitioning to the on-site planner helped things move forward more smoothly for you. We appreciate your honesty and will continue working to strengthen communication with our resort partners. Wishing you both all the best.
Fantastic experience: Swati was exactly what you expect when booking a trip and using a travel agent! Thank you for the wonderful service and stellar communication, it made our travel booking mindless and stress free!
Thank you so much for your review! It looks like an amazing time was had, we hope to be able to support you again in the future.
Fantastic experience: I cannot speak highly enough of the getaway Christy coordinated for us. She understood exactly what we wanted and it was PERFECT. Every question and detail was addressed promptly, and there is no question — we would not have had the same experience without her expertise and guidance. Thank you Christy, it was such a pleasure working with you and hope to book again with you soon!
Thank you Josie for your review - this looks amazing!! We hope to be able to support you again in the future with your travel needs.
Fantastic experience: Very seamless and smooth service. A few changes were needed to our vacation dates and Nada accommodated swiftly and efficiently
Thank you for your kind review Gary!
Fantastic experience: Absolutely wonderful experience. Nada was so kind and patient with us. She was so helpful for every step and responded quickly to my inquiries. I will definitely be a forever customer.
Thank you so much for your review!
Fantastic experience: Nada was brilliant in helping us plan our trip. She was extremely responsive and went above an beyond to ensure everything went smoothly! Would recommend Luxe Destination Weddings!
Thank you Myriam, we are so happy to hear about your experience with Nada.
Fantastic experience: I worked with Rita for the second time to plan my parent's Italian holiday. She was wonderful as always. Responsive, proactive when a possible airport strike was scheduled in Rome, and made sure they had the time of their lives. Thanks again Rita!
Thank you for the review Marta - so happy we were able to get you booked so quickly. We hope to be able to work with you again in future.
Fantastic experience: We just got back from our Aruba getaway, and I have to give a huge thank you to Rital for making it all happen! From the very beginning, she was incredibly patient with all my questions (and there were a lot) and always responded so quickly with helpful info and honest recommendations. Even though the weather didn’t fully cooperate (apparently one of the cloudiest weeks in over 10 years - of course that would be our luck! ), everything else went so smoothly. The hotel was beautiful, the flights were great, and all the details were perfectly organized. We felt totally taken care of from start to finish. I really appreciated Rita's professionalism. I’m already thinking about the next one and will definitely be booking through her again!
Thank you Koulla for leaving us this review. Rita looks forward to working together again in the future!
Fantastic experience: Nada di Valerio helped me with all of my travel questions for my very first destination wedding experience! She was kind, communicated and always found ways to deal with my very difficult situations! Thank you Luxe and thank you Nada for all of your coordination and support in making my first destination wedding as a guest experience a memorable one! I had a blast and a wonderful time in Spain!
Thank you!! We hope to work together again soon.
Fantastic experience: Have had such a great experience working with Luxe!! Christy made finding our dream resort a breeze - she listened to what we were looking for and our group needs as well! Michael was great with all of our guests enquiring and booking the trip! I got nothing but positive feedback from our family/friends about the booking proccess and working with him! We are very happy we got to work with both of them! :)
Thank you so much for taking the time to leave us a review Paulina! We are happy to hear that your experience with both Christy & Michael was so successful. Please let us know if we can assist you again in the future.
Fantastic experience: Thomas was super helpful when I booked my trip to Jamaica for my cousin's wedding. He was very prompt in answering any questions that I had. I felt very prepared base on the information he gave me.
Thank you so much for your review Bethany - we hope to be able to work with you again in the future!
Fantastic experience: Krista was super helpful! I highly recommend reaching out to her if you’re planning a wedding. Planning a wedding is hard but the help offered definitely made the process easier
Thank you so much for taking the time to leave us a review Abby - so happy to hear that Krista was able to make everything easier for you.
Fantastic experience: We recently had our wedding through Luxe Weddings, and we truly could not have asked for a better experience! From start to finish, Swati Goyal was our main point of contact for managing our room blocks — both for us and our guests — and she made the entire process seamless. Swati was in constant communication with us throughout the planning journey. She was incredibly patient as we navigated the learning curve, always available to answer our (many!) questions, and made any changes needed without hesitation. Her responsiveness and professionalism gave us so much peace of mind. She even went above and beyond by connecting us with other team members when we had questions outside her scope, which was a huge help in coordinating everything. Our wedding was just two weeks ago, and thanks to Luxe Weddings and Swati’s dedication, it was truly the wedding of our dreams. Highly recommend!
Thank you so much Lucy for the review! We hope to be able to support you again in the future!
Positive experience: It was an absolute pleasure to work with Tiffany, who helped us plan what turned out to be the wedding of our dreams! Tiffany was amazing at responding, promptly answered all questions we had relating to our wedding, and was a perfect liaison when communicating with the resort. As for the remainder of Luxe, we did encounter multiple difficulties/miscommunications/mishaps throughout our experience. Our travel planners took ages to respond to guests (if they did at all), and misrepresented information multiple times. Emails were sent out to guests without our approval. We had an instance of Luxe blaming one of our guests for missed payment and said the whole trip was at risk of cancellation because of it. Our guest was not at fault - it was a clerical error from Luxe. In summary, we were over the moon with Tiffany, who constantly responded to our queries even when on holiday. She provided amazing 5-star service, and should you choose to go with Luxe we absolutely recommend working with her.
Thank you so much for taking the time to share your experience. We’re truly delighted to hear how much you loved working with Tiffany — she cares deeply about her couples, and your kind words mean a great deal to her and our team. We’re also genuinely sorry to hear that parts of the planning and travel process didn’t meet your expectations. While we did work to address and resolve the issues that came up, we completely understand how stressful this can feel during such an important time. Your feedback is so valuable to us, and we’ll continue to learn and grow from it. Thank you again for trusting us to be part of such a special chapter in your lives, and we wish you both nothing but happiness in the years ahead.
Fantastic experience: Working with Luxe was a seamless experience. Michael is extremely helpful and was even able to get us a $200 credit from Sunwing (per person!) when the prices dropped 8mo after we booked. Thank you for all of your help coordinating our destination wedding vacation!
Thank you so much Amanda for taking the time to leave us a review! We hope to support you again in the future.
Fantastic experience: We have had a great experience with Luxe Weddings so far! When we got engaged we figured why wait to get married. Then we really needed some help planning because we decided to get married in about 5 months time. Luxe Destination Weddings really showed up for us and has helped us every step of the way. Finding the perfect resort, finding what works for us and what we need - they are clearly the experts. A special thank you to Krista who went above & beyond when we had some special requests. Really appreciate all you did for us!
Thank you so much for your wonderful review! We’re so happy to hear that your experience with Luxe Weddings has been such a positive one. Planning a destination wedding in just a few months is no small feat, and we’re thrilled Krista and our team could help make it smooth and enjoyable. We truly appreciate your kind words and can’t wait to celebrate your big day with you!
Fantastic experience: Swati was an amazing help the whole experience I had with booking and helped with unexpected last minute changes. Thank you Swati!!
Thank you very much for the review Emma! We hope to be able to assist you again in the future.
Fantastic experience: Worked with Michael and he was great! Although the process for guests to book via a link versus the hotel website was not seamless, Michael was available to answer questions and always responded in a timely manner. Thank you Michael for making the process easier!
Thank you so much for your kind words! We’re thrilled to hear Michael was able to support you throughout the process and make things easier along the way. We truly appreciate your feedback and will continue working to make the booking experience even smoother!
Fantastic experience: Krista did an amazing job! She worked hard to find us a great resort that included many of the things we wanted! She was kind, informative, and was always willing to answer any questions! I would recommend Krista to any one looking to do a destination wedding!
Thank you very much for the review Madi!
Fantastic experience: Mr. Pelosi, was very efficient in providing information we needed to secure our reservations to the Royalton Blue Waters. He answered any and all questions in a timely manner.
Thank you very much for the review Pamela! We hope to be able to assist you again in the future.
Fantastic experience: Swati was a pleasure to communicate & coordinate with. Very professional and thorough!
Thank you for your kind feedback! We’re so glad to hear that Swati made the process smooth and professional. We’ll be sure to share your words with her, and we look forward to helping you again in the future!
Fantastic experience: My reservation with Thomas Pelosi was excellent from beginning to end. He was informative, efficient, friendly and extremely helpful in making my trip a wonderful memorable experience.
Thank you for sharing your experience! We’re so happy to hear that Thomas made your trip planning smooth and memorable. We’ll be sure to pass along your kind words to him, and we look forward to helping you with your next getaway!
Fantastic experience: Christy was recommended by a family member as I was a little overwhelmed with booking my first trip solo parenting and making a choice with all the options. She was able to help me find a great resort in my price range for myself and my daughter to travel to the Caribbean that was exactly what I was looking for. She called me and answered all my questions about the travel process, preparation, and resort so that I felt confident and safe going. We had a wonderful trip and will be using her again this winter. I highly recommend her!
Thank you so much for your kind words! We’re so glad Christy was able to make the planning process easy and help you feel confident about your first solo trip. It’s wonderful to hear that you and your daughter had such a great experience, and we look forward to helping you plan your next getaway this winter!
Fantastic experience: Our 2 week vacation to Sicily was everything we hoped it would be and more. Rita (Luxe Destination) explained every detail from check-in at Pearson to checkout at Rome. Our hotels and resorts were beyond words. Before departure Rita navigated through tour bookings, bus trips, train stations and where to get taxis. Her knowledge made our trip not only relaxing and beautiful but beyond expectations. If I could rate this trip 100 I would. Her personal experiences and knowledge guided us through every city and train ride. I was almost as though she was with us. Thank you Rita for all your help and great advice. I look forward to our next experience with you❤️
Thank you very much for your review Martha! It sounds like you had a wonderful trip and beautiful weather! Please feel free to reach out if we can assist you with any further travel arrangements.
Fantastic experience: Paul Yantha has been absolutely amazing from the minute he started working with me until my wedding was over. I can't thank him enough for his professionalism and his patience working with all of my guests. All my guests have stated how pleasant and wonderful Paul has been. I am so thankful for him as he took such a big job and made it stress free for me. Thank you Paul for all you have done!
Thank you so much for sharing your experience! We’re thrilled to hear that Paul made your wedding planning journey stress-free and enjoyable, not only for you but for all of your guests as well. We truly appreciate your kind words and will be sure to pass them along to him. Wishing you all the best as you begin this exciting new chapter!
Fantastic experience: Kawal was great throughout the entire planning process. He was very professional and helped to make things easy. Thanks Kawal!
Thank you very much for taking the time to leave us a review - we hope to be able to support you again in the future!
Positive experience: Swati was so sweet and professional from the very beginning. She made the full process easy and stress free, offering great consistency and communication. Hope to work with her agai !
Thank you so much for your review! We hope we are able to assist you again in the future!
Fantastic experience: Swati Goyal made the starting process of my wedding planning amazing! She was so patient and explained everything to me. I felt so comfortable and stress free having such great guidance. The room blocks were easy and my guests enjoyed having questions lol. We really appreciate you Swati!!! I pray you continue to flourish!!! Thank you again!! Mrs. Franklin
Thank you so much for your thoughtful words, Mrs. Franklin! We’re delighted to hear that Swati made the start of your wedding planning such a smooth and stress-free experience.
Fantastic experience: I had an AMAZING TIME my travel agent was awesome,very attentive,always responding back in a descent amount of time. Very professional and helpful. Guild me thru the whole process thou it being my first time. We do it again... AMAZING
Thank you so much for your review! We hope to be able to assist you again in the future!
Fantastic experience: We’re getting married this September in Montego Bay, Jamaica, and Kawal has been absolutely phenomenal throughout the entire process! Wedding planning can be overwhelming, but Kawal made everything, especially the travel and room logistics—not only manageable, but genuinely easy. From the very beginning, he was knowledgeable, responsive, and truly dedicated to making this experience as smooth as possible, not just for us as the couple, but for all of our guests too. He went above and beyond every step of the way. We can’t thank him enough for his patience, professionalism, and care. If you’re planning a destination wedding or group trip and want someone who really knows what they’re doing, this is your guy. So appreciative to have had him by our side during this journey!
Thank you so much for your kind words! We’re thrilled to hear Kawal made the planning process so smooth and stress-free for you and your guests. Wishing you an unforgettable celebration this September in Montego Bay!
Negative experience: Our nephew used Luxe for his destination wedding in Jamaica. It's worth noting that 70 guests attended and were asked to use Luxe for their hotel reservations and work with Kawal. Our experience working with Kawal was disappointing from start to finish. We heard from a few other guests that they, too, had challenges with him. Here's a summary of our experience: 1) Our original selection of an upgraded multi-bedroom "Chairman/Diamond Club" suite for our family for a 10-day stay was mishandled by Kawal due to his lack of clear communication of what was required to secure the selection. 2) We ended up having to book two separate suites, and the communication, even to accomplish that, was challenging, requiring multiple emails and phone calls to gain confidence that we would get something close to our original selection. 3) We inquired about providing our hotel loyalty/member number for the property, and he advised us to provide it to the hotel when we checked in. (More on this point below.) 4) Just before our arrival date, we received an email from Kawal that was supposed to have included an attachment that we were to present to the hotel upon check-in. The email only included a link to the hotel's activities. I brought this to his attention, and while his response finally included the attachment, he stated that he was "resending it," implying that he had initially sent it! Our daughter experienced the same thing with her confirmation. 5) The hotel took our loyalty number upon check-in. Still, when I followed up about the loyalty points upon our return home, I was told we would not receive points because we had booked through a third party. I questioned both the hotel and Kawal about this. I received a detailed explanation from Kawal, stating that it was up to the hotel, etc. I told him it was odd that he didn't provide this detailed explanation initially. I believe he knew we would book directly with the hotel instead and he would lose his commission on the booking. It would seem he chose not to be fully transparent with us. (We are still escalating with the hotel.) Kawal took no care in his communication, nor his process, and his lack of transparency regarding the points was the most disappointing aspect. A 10-day stay at a "5-star" property equates to thousands of loyalty points lost! I encourage anyone working with Kawal to exercise caution and be prepared to follow up diligently, in the most detailed manner possible. Most importantly for hotel loyalty program members, push hard to gain clarity about earning points from the start. I suspect that booking through the hotel directly is likely your better option, no matter if someone from Luxe suggests just providing the number at check-in. It was a beautiful and fun wedding and that part of the experience was wonderful!
Thank you for taking the time to share your detailed feedback regarding your experience with Luxe and one of our senior agents during the planning of your recent trip to Jamaica. We genuinely appreciate your candid comments, as they help us continuously improve the quality of our service.
We’re truly sorry to hear that your experience did not meet your expectations, especially given the significance of the occasion. It’s clear that your family’s travel was incredibly meaningful, and we regret any stress caused during the planning process.
Regarding the Chairman Suite, we understand how important that room selection was to you. We can confirm that communication about its unavailability was shared well in advance, though we understand that, due to a personal family emergency, that message may have been understandably overlooked. We’re glad that alternate accommodations were secured in a timely manner, and we hope they ultimately met your needs, though we understand this was not your preferred option.
On the topic of loyalty points, we completely understand your frustration. While we always strive to be transparent, the awarding of points is determined solely by the hotel’s own policies. We appreciate that Kawal provided a detailed explanation upon follow-up, and we regret any confusion that may have occurred earlier in the process.
We’ve shared your comments with our team as part of our commitment to ongoing training and coaching. While we cannot speak to the policies of individual hotel partners or guarantee loyalty point accrual, we are reviewing ways we can be more proactive in communicating these types of details going forward.
Once again, thank you for your feedback and for allowing Luxe to be part of such an important celebration. We truly value your business and hope we can have the opportunity to provide a smoother, more seamless experience in the future.
Fantastic experience: We had the best time of our lives. We enjoyed the company, the food and the resort. We will definitely come back again.
Thank you so much for your review Verna! We hope to be able to assist you in the future with any of your travel needs.
Negative experience: I was charged twice for a room I paid off back in march/April timeframe A day before I left (July 1st) to which I had to report it as fraud so I wasn’t charged. The Royalton in Saint Lucia was a bad experience.. moldy rooms, they had two rooms for me a didn’t know which was which. None of the “all-inclusive” experiences were available unless schedule.. and.. you couldn’t even schedule anything. I got to the point on day 6 where I went to complain about it and they ignored me for 2 hours and help everyone else before I started to make it my business to let them no I was displeased in a not so pleasant way. Which then they booked me for a reservation. The wedding was the only thing cool and even the locals walking around in the background talking loudly trying to make money was blatantly disrespectful and should never be allowed. The food was often undercooked.
Positive experience: We used Thomas Pelosi to arrange our stay at the Royalton Riviera resort in Cancun where our son was getting married. The wedding arrangements went very smoothly and our group of around 35 guests had a good time. The hotel was also a good place to relax before and after the event with clean spacious rooms and good food.
Thank you so much for your kind review! We're so glad to hear Thomas was able to assist in making your stay enjoyable, and that the wedding went smoothly for your group. We hope to be able to assist you again in the future!
Positive experience: Customer service was an A +. Questions were answered promptly and clearly. Reminders and updates were timely and the ease of payment was the best. No complaints. However the hotel could have been more specific with room choices and descriptions. I was not satisfied with the room and lack of amenities provided. Beautiful weeding overrall.
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team and that the wedding day was beautiful.
We’re sorry to hear your room didn’t meet expectations. As we are not the resort, we rely on the information provided to us, but we understand how frustrating that can be and will share your feedback to help improve accuracy moving forward.
Positive experience: Krista and Tiffany did an amazing job at making the wedding planning seamless! It was so much less stressful than planning one yourself. The wedding day turned out amazing, everyone at the resort was fantastic and took care of anything we needed. The only stressful part was the flights. It was initially with Sunwing and then it switched to West Jet and then it switched to Sunwing on the way down and West Jet on the way back. The Luxe rep who was in charge of the flights didn't seem to have all the anwers and I ended up having to call Sunwing to get things sorted. Also, they recommend using Nexus as they work with West Jet and Sunwing to book excersions when you get to the resort. Do not use Nexus online!! I booked through Nexus online and it was a nightmare. They cancelled our excursion 30 minutes before we were getting picked up and had to pay almost twice as much for a last minute rebook. They never ended up connected me to an agent on WhatsApp when I needed assistance.
Thank you so much for taking the time to share your feedback! We're thrilled to hear that Krista and Tiffany helped make the wedding planning process seamless and that your special day turned out amazing. It's always our goal to reduce the stress and make the journey to "I do" as smooth and enjoyable as possible.
We’re sorry to hear about the challenges you experienced with the flight arrangements and with Nexus excursions. While some airline schedule changes are unfortunately out of our control, we appreciate your feedback and will use this as a learning opportunity to strengthen our communication and support in these areas. We're also sorry to hear about your experience with Nexus online bookings — we'll be sure to pass this feedback along to our partners to help improve future guest experiences.
Thank you again for trusting us with such a meaningful celebration, and we’re so glad you had a memorable wedding day!
Fantastic experience: Would definitely recommend. We worked with Krista to begin our planning and she was great. From the start she made it an easy and stress-free experience, listening to how we envisioned the day and helping to guide us to the right resort and package to make it happen. She was very patient through my many questions and was always quick to respond via email or phone which made the process feel like everything got completed in a timely manner.
Thank you so much for your kind recommendation! We’re delighted to hear that Krista made your planning experience easy and stress-free. It was a pleasure helping bring your vision to life, and we’re always here to support you every step of the way.
Fantastic experience: My husband and I got married in Cabo and I can’t say enough amazing things about our wedding planner Tiffany. From the moment we started working together, she made the entire wedding planning process so stress-free and enjoyable (including our weekly chats that i really looked forward to). Tiffany went above and beyond in every way, making sure every detail was perfect—not just for the wedding, but also for our welcome yacht party, which was such an incredible experience for our guests. Our wedding day was absolutely beautiful, and I am so grateful. Thank you for everything.
Simply stunning!!! Thank you so much for sharing your experience. We're overjoyed to hear that Tiffany made your Cabo celebration everything you dreamed of—and more. Wishing you both a lifetime of happiness and unforgettable adventures together, we hope to be able to support you again in the future!
Fantastic experience: Working with the Luxe team since day one of wedding planning was the best decision my husband and I did. Shoutout to Paul and Tiffany for being our pillar of support through this journey. I honestly cannot thank them enough for being with us and being so accommodating/responsive with the whole wedding frenzy! Paul was always so responsive and patient with travel changes/requests and Tiffany's creativity and expertise helped bring our wedding vision to life! We are so greatful for these two who made our wedding planning stressed free and a breeze.
Thank you so much for your kind words! We're thrilled to hear that your experience with Paul and Tiffany made your wedding planning smooth and stress-free. It was an absolute pleasure to be part of your journey—wishing you both a lifetime of love and happiness!
Fantastic experience: My husband and I recently had a destination wedding at Planet Hollywood Costa Rica and was so pleased with all the pre wedding coordination! From the start, I had found a better rate for the resort on their website than was offered since we booked so far in advance. They agreed to price match the rates I found but then ended up giving us an even better rate, which made it much more affordable for our guests. Kawal was the best travel agent and always replied in a few hours to all my countless questions. Kawal was on top of it, sending me weekly guest list updates and let me know about the group concessions to expect before we even left for the trip. All the group concessions were as promised and they made us feel so taken care of at a private group check in at the resort. I got multiple compliments from my guests who interacted with Kawal about how attentive and helpful the service was. I had multiple hiccups with my airport transfers between deciding which guests would be on my private transfer and flight changes but Kawal took care of it by emailing guests directly and took the stress off of me! Kawal made the experience of coordinating a large group vacation easy!! Diane was our off site wedding coordinator and she was amazing! I was so sad that she could not be there on the day of the wedding to see it all through. She was so easy to work with and paid attention to details. She was so kind in replying to all my emails as I stressed about forgetting any details. The resort was beautiful, the wedding everything I dreamed it to be and everyone has an amazing time!
Thank you so much for sharing your experience — and congratulations on your wedding! We’re absolutely thrilled to hear how smoothly everything went and that both Kawal and Diane played such key roles in making your special day stress-free and unforgettable. It’s wonderful to know Kawal’s attentiveness and proactive support made a difference for you and your guests, especially with group coordination and last-minute changes. We’ll be sure to pass along your kind words to both Kawal and Diane. Wishing you and your husband a lifetime of happiness and beautiful memories!
Fantastic experience: I have had the pleasure of working with Swati as my travel agent, and I can confidently say that her service has been nothing short of outstanding. From the very beginning, Swati demonstrated a deep understanding of travel logistics, attention to detail, and an unwavering commitment to ensuring a seamless and enjoyable experience. What truly sets Swati apart is her proactive communication and personalized approach. She took the time to understand my preferences, anticipated my needs before I even voiced them, and provided thoughtful suggestions that enhanced every aspect of my trip. Whether it was securing ideal flight options, recommending unique local experiences, or handling last-minute changes with grace and efficiency, Swati managed everything with professionalism and poise. Her reliability, responsiveness, and ability to remain composed under pressure gave me complete peace of mind. I felt truly supported throughout the planning and travel process, and I am incredibly grateful for her dedication. I highly recommend Swati to anyone seeking expert travel planning and a worry-free journey. She is a true professional and a valuable asset to any traveler.
Thank you for such a thoughtful and glowing review! We’re thrilled to hear how positively your experience with Swati went. Her attention to detail, proactive communication, and genuine care truly shine through in everything she does. We’ll be sure to share your kind words with her — and we’re so glad she was able to make your journey seamless and stress-free. Thank you again for your recommendation and looking forward to working with you again in the future.
Fantastic experience: Kawal helped me with my room block and was cery great with communication for me and my entire guest list. Emails did not take days to reply and everything was explained so well. My wedding turned out amazing and everyone was happy!
Thank you for your kind words! We're so happy to hear your wedding was amazing and that Kawal made the planning process smooth for you and your guests. Clear communication makes all the difference, and we’re glad Kawal delivered. Wishing you all the best in this exciting new chapter!
Positive experience: We recently went there for a wedding. We had a great time. From the start their representative Kawal was wonderful to work with. He was very informative and thorough in answering all my questions and always responded in a timely manner. The staff at the resort are very friendly and accommodating. Our party had a blast enjoying the included activities. The breakfast buffet choices were amazing. The food at the wedding was delicious but the food at the associated BBQ the night before was just ok. Our last night we waited for a reservation to finally eat at the Steak restaurant but it was a disappointing. My 84 year old mom came with us and although we were on the second floor, we were able to get a room for her on the ground floor close by us and she enjoyed herself and even danced! Guanacaste is hot and very humid so bring a personal fan. Overall a great vacation!
Thank you so much for sharing your experience! We're thrilled to hear you had a great time celebrating the wedding and that Kawal was so helpful and responsive throughout the process. It’s wonderful to know your whole group — especially your mom — enjoyed the trip and made lasting memories. We appreciate your honest feedback and are so glad we could be part of your special getaway! We hope to be able to work together again in the future.
Fantastic experience: Michael DiDomenico was our travel specialist, and he was amazing throughout. He responded to emails so quickly, whether it was an inquiry, concern, or any adjustment that needed to be made with our reservation. We attended our goddaughter's wedding at Royalton Splash Riviera in Cancun. There was no issue with the check-in. The view, food, and staff were all amazing.
Thank you for the wonderful review! We're so glad to hear you had a great experience at the Royalton Splash Riviera Cancun and that Michael provided such attentive and responsive support throughout.
Fantastic experience: So excited for my son’s wedding at the Royalton in Antigua! Kawal has been wonderful and a pleasure to work with for our accommodations at the resort!
Thank you for sharing your excitement! We’re so glad to hear that Kawal has been a pleasure to work with and helped make the planning process smooth. Wishing you and your family an unforgettable celebration in Antigua!
Fantastic experience: Working with Nada was a fantastic experience! She was consistently available, incredibly helpful, and went above and beyond. I’d absolutely recommend her—10/10!
Thank you for the amazing feedback! We're so glad to hear that working with Nada was such a positive experience. Your recommendation means a lot, and we’ll be sure to share your kind words with her!
Negative experience: Where to begin with all the mess from the planning to emailing the flight company myself. We got switched coordinators twice which was odd, but atleast try involve your self more with the destination coordinator. We had to relay all our emails that should of been done with luxe because our luxe coordinator went to a wedding so we had 1 week of no communication 2 weeks before we left. After we had to find out the luxe coordinator couldn't even count how many hours we had at our reception, to find out we needed one more hour of service that wasn't paid for. The little details that luxe coordinator missed we had to pay even though she said we have nothing else to pay for, can you imagine calling and still owing thousands is beyond comprehensible. Never mentioned if we needed a MC, also never mentioned a beach fee for each individual. Onto the flight coordinator, she couldn't even figure out why we our flight reservation wasnt working for 28 guests, only for myself to call the airline company to solve the problem. I tried to book seats for my parents only to find out all the seats been taken because we didnt recieve our reservation codes on time. If your planning a wedding NEVER go with Luxe they pretty much make you coordinate your own wedding!!!!!
Fantastic experience: The resort was perfect for our honeymoon. From the rooms, to dining options, to service at the pools and to amenities everything was truly 5 stars. Krista was fantastic in locating this resort for us.
Thank you very much for the review Bailey - so happy to hear that Secrets Playa Blanca Costa Mujeres was fantastic. Please don't hesitate to reach out to Krista or Luxe for any of your future travel needs.
Positive experience: Clean, friendly place, rooms were well appointed, and spacious. The pool patio was welcome relief. Casino was small but we'll run, no crap table or poker (3 card, 4 card or others.) Limited slot machines . All the service folks were exceptional. Housekeeping was noteworthy. I will down grade the chefs and cooks. They did what they could but buffets were a little underwhelming. The bell staff did everything to support every guest. I had a great time. But will probably choose a different resort if I ever go back to the island.
Thank you for taking the time to share your experience! While we're not the resort directly, we're so glad to hear you enjoyed many aspects of your stay — especially the service, housekeeping, and overall atmosphere. We appreciate your honest feedback about the dining and amenities as well, and we’ll be sure to pass your comments along to the appropriate teams. We're happy to have played a part in helping you plan your trip, and we hope to assist you again in the future
Fantastic experience: Our Actual trip is in July, my Son and Future Daughter in law is getting married @The Royalton Negril. We are super excited! The Couple went through Luxe to book their special event! Our Travel Specialist was Swati Goyal.She was amazing, efficient, friendly, PATIENT lol I have to put patient in all caps because I had to make a few changes to my booking, but every time Swati was pleasant and on point. She would always respond right away. I would recommend Swati Goyal from Luxe Destination Wedding as your Travel Specialist!
Thank you so much for your kind words! We're thrilled to hear how excited you are for the upcoming wedding at Royalton Negril — it's going to be a beautiful celebration! We're especially glad to know that Swati provided such exceptional service throughout the process. We'll be sure to share your lovely feedback with her. Wishing your son and future daughter-in-law an unforgettable wedding and an amazing trip in July!
Fantastic experience: My husband and I had our destination wedding in Cancun Mexico with 25 guests in April 2025. We worked with Michael who made our experience and our guests experiences simple, wonderful and seamless. Very attentive, easy to work with, friendly and honest. His communication not only with us as the wedding couple but our guests as well was immediate and comforting. Traveling internationally with a large group can be tricky but Mike made it easy. Can’t thank you enough, Michael!
We are so pleased to hear about your experience Rachel! Thank you!
Fantastic experience: Making wedding planning very easy and fun! Everyone we have worked with has been very very helpful in every step of our journey into planning our destination wedding.
Thank you Zoe! We hope to be able to support you again in the future with any travel needs.
Fantastic experience: We had the pleasure of working with Nada to plan our destination wedding. Nada took care of all travel related inquiries from our guests in a timely manner and guided us through the process at every step. Thank you!
Thank you so much for your review Jennifer! We are so happy to hear everything went smoothly. We hope to work with you again.
Fantastic experience: Christy was incredible to work with from the initial online call, to answering a million and one questions. She really took the time to listen to our wants, and found us the perfect location within our budget. We wouldn't have gotten here without her! We can't wait to work with the rest of the team at Luxe as we plan our special day.
Thank you for your wonderful review! We're so happy to hear that Christy made your experience smooth and enjoyable, helping you find the perfect location within your budget. We can't wait for you to continue this journey with the rest of our Luxe team—exciting moments ahead!
Fantastic experience: So far we've started our planning journey with Christy who has been out Sales Representative. Christy took SO much weight off of our shoulders in liaising with the resorts, sourcing rates, wedding packages - you name it, Christy did it. My fiancé and I can not thank her enough for her immense support in this process and so far in our wedding planning journey we haven't been stressed. Thank you Christy, we are excited to begin working with the with the other Luxe team members for the rest of our planning!! (After working with your sales rep, you work with your wedding planner and travel expert. We've been assigned Tiffany and Nada and I plan to leave a review after working with them as well, as we have just entered stage 2 of planning)
Thank you so much for your kind words! We're thrilled to hear that Christy has made the start of your planning journey seamless and stress-free. Looking forward to your next update!
Fantastic experience: Swati Goyal assisted me with my travel reservations for the Smith/Williams wedding at the Royal Blue Waters Resort in Montego Bay, Jamaica. She was very helpful and a pleasure to work with. Kept me advised of any changes, as well as any additional services I might like or need. Responded quickly to my emails with prompt satisfactory answers to my questions. Kudos to Swati for doing a wonderful job. Thank you!
Thank you so much for your great review! We’re happy to hear that you had a positive experience as a guest, and that Swati was helpful, and efficient every step of the way. We know how important it is to have all the details taken care of when traveling for such a special event. Your recommendation means a lot to us — we hope to help you with your own future travel plans!
Fantastic experience: My son and his partner had a destination wedding at Royalton Splash in Cancun and we all worked with Kawal as our Travel Account Manager. Kawal was very professional, expedient, and effective at coordinating the process of booking over 60 guests with all the inevitable last minute changes in bookings, transfers, etc. The process of booking and getting us there was seamless and Kawal had a lot to do with that!
Thank you for your kind review! We’re so happy to hear that you had a great experience working with Luxe, and that Kawal was able to assist you every step of the way. We know how important it is to have all the details taken care of when traveling for such a special event, and we’re glad everything felt seamless for you. Your recommendation means a lot to us — we hope to help you with your own future travel plans!
Fantastic experience: We can not say enough how much we appreciates Kawal from Luxe Destination Weddings! We attended the wedding of my niece Kiana Pygnasak to Aiden Sim-Campos in Mexico. From the moment we booked our trip Kawal was quick to respond to any emails I sent with questions. When we got to the resort there was a mix up with our reservations (which can happen, it was a mistake) however Kawal was there to answer the phone and was always quick to respond to my emails, and resolved the issue for us. We would recommend him and Luxe to our friends and family.
Thank you for your feedback and for sharing your experience! We’re so happy to hear that Kawal provided great support during the booking process and while you were attending your niece's destination wedding — we’ll be sure to pass along your kind words.
If you ever need assistance planning future travel, we’d be happy to help!
Fantastic experience: Rita from Luxe Destination Weddings was a huge help in booking our family vacation. She offered great insight on different resorts to help us choose the right one, and helped us navigate all the ins-and-outs of the process, like helping understand options with travel insurance, customs protocols, and ground transportation. She was very responsive to all our questions, and happy to provide all the info. As a result, we had a wonderful worry-free trip. Thanks Rita!
Thank you for your wonderful feedback! We’re so glad to hear Rita’s expertise and guidance helped make your family vacation seamless and stress-free. It’s always our goal to ensure every detail is covered, and we’re happy you had such a great experience. We hope to assist with your next adventure!
Positive experience: Swati was great with booking and handling the process. The resort the royalton punta cana was beautiful the people are so warm and welcoming. The activities fun! The food needs a lot of improvement. The main buffet is good but the other resort restaurants that are included suck. And the service at those places is horrible. I don’t understand the disconnect. I think as long as people are drunk and have good liquor they won’t complain about the food! The food needs improvement.
Thank you for your feedback and for sharing your experience! We’re so happy to hear that Swati provided great support throughout the booking process — we’ll be sure to pass along your kind words.
Just to clarify, Luxe Destination Weddings is a travel agency that assists with booking and coordinating destination weddings and group travel, but we are not the resort itself. We appreciate your honest feedback about the resort experience, and we hope despite the challenges with dining, you were still able to enjoy your time in beautiful Punta Cana.
If you ever need assistance planning future travel, we’d be happy to help!
Fantastic experience: I just wanted to share by wonderful experience I am having with Kawal! Planning a destination wedding was more than I thought it would be but Kawal has made the Hotel Reservations a breeze! He has been so kind with all my changes! I really appreciate all his hard work!! Thank you so much Kawal!
Thank you so much for your kind words! We’re thrilled to hear Kawal has made your planning process easier and that his support has been so helpful. We appreciate your feedback and wish you all the best for your destination wedding!
Fantastic experience: I was a guest at a friend's destination wedding who opted to use Luxe Destination for travel needs. I worked closely with Kawal who was very helpful and responsive to my many questions! All of the arrangements made on our behalf were well coordinated and seamless. Would definitely recommend!
Thank you so much for your thoughtful review! We’re so happy to hear that you had a positive experience as a guest, and that Kawal was able to assist you every step of the way. We know how important it is to have all the details taken care of when traveling for such a special event, and we’re glad everything felt seamless for you. Your recommendation means a lot to us — we hope to help you with your own future travel plans one day!
Fantastic experience: Swati Goyal was so supportive during the entire process. From booking, to setting up transportation, made sure the entire process was seamless. I would recommend her and Luxe Destination for any travel needs.
Thank you so much for your kind words and for trusting Luxe Destination Weddings with your travel plans! It was such a pleasure to support you throughout the process, and we are thrilled to hear that everything felt seamless for you. Your recommendation means the world to us, and we look forward to helping you with any future travel needs.
Negative experience: Worked with Nada for a friends destination wedding. Would never work with this company again. Multiple errors including the hotel not having my reservation along with a couple other guests. Would never respond unless there was mention of money. Do yourself and your guests a favour and work with somebody else!
Thank you for your review. We’re truly sorry to hear that the experience at the resort did not meet your expectations. We understand how important communication and responding in a timely manner are, especially when planning and booking the groups travel for a destination wedding. We regret any frustrations you encountered. Luxe Destination Weddings is a travel agency who works with many different tour operators and resorts on behalf of our clients. While we are not the resort itself, we do want to support our couples and if there’s anything we can do to assist or clarify your experience, please feel free to reach out to your travel consultant who can work with you on submitting your concerns through the proper channels. We would love the opportunity to discuss this further, please contact us at [email protected].
Fantastic experience: I just got married and I hired Luxe and it was one of the best decisions. They made the wedding planning process easy and were very attentive. I would highly recommend booking with them.
Thank you for taking the time to leave a review Allison!
We are so happy to hear everything came out perfectly for you!! We wish you all the best in your new chapter together.
Fantastic experience: I have been dealing with Luxe for a few years now. my travel agent has retired. I now have Nada Di Valerio. She is wonderful...I have asked her many questions and many favours and she is always quick to respond and with the information that i require. I highly recommend Luxe Destinations and Nada.
Thank you so much for leaving us a review Linda! We are so happy to have you as a client and look forward to assist you in the future.
Fantastic experience: Jennifer S. worked with us to arrange attending a family wedding in Mexico. She was responsive and flexible with our resort and flight arrangements and went above and beyond in working with the resort on our behalf to accommodate our special needs.
Thank you so much for leaving us a review Barb! We hope to be able to assist you again in the future.
Negative experience: How do I start this review? If you plan on getting married at a destination location this is not the place for you. Poor communication from the start, after we PAID in full my daughter did not even get a reply email / whatsapp/ text until 1 day before the wedding. NO MC - Not a DJ those are separate and extra. Paid for Karaoke but was told that we have to leave the venue at 9pm? A Wedding Reception told to end by 9pm - no refund on Karaoke... Bottle Water-13.00 Bug Spray - 24.00 no joke Hotel App - Did not work half the time and you must use this in order to get the dinner reservations. Unless you offer to buy 300.00 plus in booze at an all inclusive - extra! Then they cut you in front of the line? I could go on and on about the poor service and lack of organization but I wont. This is a Canadian company and all they cared about was getting my US dollars. Thats it - once they got it -Zero Service People that actually worked on site where very friendly -so hey one good point. Will not go back, will not recommend. Try Vidanta that place is always good. -JB
Hi Jeff,
We’re truly sorry to hear that the experience at the resort did not meet your expectations. We understand how important communication and organization are, especially when planning a destination wedding, and we regret any frustrations you encountered. Luxe Destination Weddings is a travel agency who works with many different resorts on behalf of our clients. While we are not the resort itself, we do want to support our couples and if there’s anything we can do to assist or clarify your experience, please feel free to reach out to your travel consultant who can work with you on submitting your concerns through the proper avenues. It would be much appreciated if you could remove this review as it does not reflect our actual business or services. If you have further questions or concerns, please reach out to us at [email protected].
Fantastic experience: We leave for our wedding in Mexico in less than a month. Our experience with Luxe has really been above and beyond, I don’t have enough good things to say!!!! Thank you Nada and Krista! We were unfortunately ghosted by our previous travel agent (not through Luxe) with only 6 months until our anticipated wedding date. We were left with nothing booked and nothing done. I reached out to Luxe in quite a panic and was first assigned to Krista. Krista listened to all of our wants/needs in a resort, and found us the perfect spot. She was so reassuring and had no problem getting our date secured. Within like 2 weeks we had the wedding booked, deposit paid, flights reserved and invites sent out to our guests. (Such a relief after arguing with our previous agent for 6 months to get her to do literally anything). Krista then introduced us to our travel manager Nada, who took over with all the travel arrangements. Again, I can’t say enough praise. Everything has been so smooth. On our end - Nada has been so accommodating and informative. Any little things that have come up she’s taken care of no problem. She replies to all of my pestering emails and questions very promptly, no matter how insignificant the issue. For our guests- Nada has been incredibly accommodating to every single request. We have over 50 guests flying out of 5 different airports from Nova Scotia to Alberta and Nada was able to coordinate flights for everyone based on their needs. She was able to make any date changes or room upgrades happen quickly and smoothly. She’s helped coordinate difficult travel insurance cases, and she responds quickly to any guest questions/inquiries. Nada and Krista have truly saved our wedding when I was at a point I didn’t think it would happen. I’m so thankful for them, and sooooo excited for our wedding!
Hi Morgan, thank you so much for taking the time to leave such a wonderful review for Krista & Nada! We are so happy that we were able to support you and ensure everything has been smooth for you. We are very excited for the two of you and cannot wait to see photos when you return!
Fantastic experience: I can’t recommend Nada from Luxe Destinations enough! Working with her has been an absolutely amazing experience. Nada was incredibly understanding, accommodating, and truly went above and beyond to help my partner and me find the perfect solution for attending our best friend's wedding. Her dedication and genuine care made the entire process seamless and stress-free. Thank you, Nada, for your exceptional service—you’ve made a lifelong impression! ❤️
Thank you Shahar! Your review means a lot to us.
Fantastic experience: Swati is great… I booked my trip with a plus one and realized that they won’t have their passport 6 months prior to the trip date. Swati was able to accommodate me and added the deposit for my plus one to my single invoice. I highly recommend.
Thank you Moneek! We hope to be able to work with you again in the future.
Fantastic experience: I was pleasantly surprised to first, reach a live person on the phone immediately and secondly, to be so impressed with the level of professionalism shown by Mohamed in our interaction. He not only assisted me with my questions - he went further and made sure I succeeded in retrieving my booking information and documents and all was as it should be! I hope all Sunwing travel specialists are as caring and helpful! Thank you, Mohamed Douha!
Thank you very much for your review Beverly!
Fantastic experience: I was invited to a destination wedding in St. Lucia. I’m so pleased that the bride & groom chose Parvesh Sofat to help with the planning of this joyous event. I was able to make my preferred selections, reserve & pay easily online without any confusion. My accommodations for my transportation to and from the hotel & airport were on time and great as expected, and the check in/out for the hotel process was easy & fast. I appreciate having an uncomplicated experience. Parvesh was also great in communicating even after the vacation ended, offering assistance to resolve an issue I incurred while in St. Lucia. From beginning to end Parvesh provided excellent service!
Thank you very much for your review Kayla! We look forward to supporting you with any future travel needs you might have.
Fantastic experience: We had used Rita’s services in the past, so it was a no-brainer to work with her again to plan our 25th anniversary cruise (our first cruise ever). From start to finish, Rita did an amazing job organizing travel, excursions, and special touches to recognize our celebration. Communications with Rita were amazing! She provided a detailed breakdown of all options and their costs. She promptly answered our questions. She made planning our trip as stress free as possible. We look forward to working with her again and we highly recommend her to anyone looking to plan their own special vacation!
Thank you so much for the wonderful review! We, especially Rita, look forward to supporting you with any future travel needs!
Negative experience: Live in liberty village and they're always closed. The one time I was able to arrange a meeting in person regarding a destination indian wedding. I thought it went well and we were ready to get more info. they said they'd follow up with us and never did. Do not recommend it for any ethnic weddings...got the impression they're not interested in servicing these types of weddings/ events
Thank you for sharing your feedback. We sincerely apologize for your experience and for not meeting your expectations. At Luxe Destination Wedding, we strive to provide attentive service to all our clients, regardless of the event type or cultural background.
We’d like to clarify that we operate in a hybrid work environment. Our physical office is open Tuesday, Wednesday, and Thursday from 9:00 AM to 5:00 PM, and we work remotely on Mondays and Fridays. This schedule is posted on our door, and we regret any inconvenience it may have caused to you trying to get in touch with us.
We also deeply regret the missed follow-up and understand how this could have left a negative impression. We would love to gather further information from you on this – can you please reach out to us at [email protected] and advise when and who your appointment was with so that we can investigate what happened? This was not our intention, and we are reviewing our communication processes to ensure this doesn’t happen again.
We value and celebrate diversity and have had the privilege of working on many wonderful multicultural weddings, including South Asian destination weddings. We would love the opportunity to reconnect and address any concerns or questions you may have. If you’re open to it, please reach out to us directly at [email protected]
Thank you for bringing this to our attention and for giving us a chance to improve.
Fantastic experience: The wedding and location were very nice and beautiful! Parvesh Sofat did a fabulous job in setting things up for me! He returns calls and emails promptly and thoroughly! He is very helpful and a pleasure to work with and get help from! Thank you, Parvesh! J. Hahn
Thank you for your review - we look forward to working with you again in the future!
Fantastic experience: Parvesh has been excellent at whatever you need. If you email him he gets back with you right away. He will answer any question and will go above and beyond to make sure you’re satisfied. There is no way our wedding would have happened without him. Highly recommend
Thank you for your review and support Scott!
Fantastic experience: I had a difficult situation occur in my life that required my attention and I missed the deadline for making a reservation by the deadline. When I contacted Paravesh Sofat and explained my situation he understand and worked to help resolve my problem. He was very easy to work with and I was very grateful to him for his willingness and ability to straighten out my situation. Now I will be able to attend a family wedding in Cancun, Mexico without concerns. Thank you Paravesh !
Hi Margaret - thank you so much for taking the time to leave us your review. Difficult situations do occur, and we are here to support the best we can - we are happy we were able to book you to the wedding. We look forward to working with you again in the future!
Fantastic experience: Recently we had the pleasure of a Celebrity Cruise with 10 family members. This was made possible through Luxe Destination. She works with all group and individual customized travels. Rita provided a top-notch trip, from airfare to a fantastic week cruise. Everything went so smoothly & seamlessly. This was our 3rd family trip through Rita & all trips could not have been better organized. We look forward to our next family adventure & will be using Luxe Destinations for sure. Thanks Rita.
We cannot wait to see where your next family adventure takes you!! So happy that Rita is able to support you so thoroughly. We looking forward to hearing from you again soon!
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